Read Before You Download!
1. Some users may experience an extended “Initializing...” message during download. If you encounter this message before the progress bar has filled up, don't panic. Simply allow the download to continue (in other words, no need to cancel).
2. If you are unable to log into the game, please try logging out and logging back into the Aeria Games website. This step will allow the game to recognize your account. If you encounter any other issues, please visit the Technical forum.